ISFS610: Payment Processes And Technology
Funds Transfer
Business Scenario 1
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You are playing the role of a funds-transfer officer.
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Party A wants to gift cash PHP111 to Party B.
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Party A has approached you to transfer funds to Party B via electronic transfer.
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Since fund transfer activity is performed at a branch, you inform the remitter that PHP11 will be deducted as service charge.
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Perform the transaction in Flexcube UBS.
Business Scenario 2
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Alice, a software professional at Philippines, invites her mom to stay with her for a month.
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As Alice had 2 savings account in Philippines, she insisted her mom to use one of Alice’s ATM cards during her stay in Philippines.
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One fine day, when Alice’s mom was in the middle of her shopping, Alice suddenly realized that her account doesn’t have much money left.
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So she calls her mom over phone and insists her to go to a nearby bank and asks her to transfer PHP 200 from her account.
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The bank officer insists that there will be a charge of PHP11 to transfer money via branch. Alice’s mom asks the officer to go ahead.
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In a hurry, she provides a wrong account number. She realized it only after the transaction was initiated.
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So she asked the bank officer whether anything can be made in this situation.
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Bank Officer suggests that he can make a reversal for which the bank would charge PHP22. Alice’s mom is OK with that and proceeds with it. The transaction is reversed.
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Play the role of a funds transfer officer and perform the transaction (both funds transfer and reversal) using Flexcube UBS to demonstrate the scenarios.